Many antivirus programs flag the service tool as a false positive. It is often necessary to temporarily disable your antivirus or add the tool to your exception list for it to run correctly.
The V5610 is a portable "adjustment program" rather than a standard installer. Follow these steps to set it up:
Technicians use this to check the historical usage and error logs of the printer. Supported Models
To install and use Canon Service Tool V5610 , you must first put your printer into Service Mode
The tool will not function if the printer is in its normal "Ready" state. Turn off the printer (but keep it plugged in). Stop/Reset While holding Stop, press and hold the While holding Power, release the button and then press it (for most modern Pixma models).
the printer but keep it connected to the power and your PC via Press and hold the Stop/Resume button (triangle icon). While holding Stop, press and hold the Release the button (while continuing to hold Power) and press it (or 6 for some G-series models). Release the