Masterclass - Chris Voss - The Art Of Negotiati... [top] -
Instead, Voss argues that When someone says "no," they feel in control. They feel they have protected their territory. Once they say "no," the negotiation actually begins.
And in the end, as Voss says: "The most valuable person in a negotiation is the one who listens." MasterClass - Chris Voss - The Art of Negotiati...
By calling out the "elephants in the room," you instantly diffuse the negative emotions. As Voss explains, saying the worst thing out loud takes the sting out of it and builds immediate trust. Instead, Voss argues that When someone says "no,"
The course emphasizes that the most dangerous negotiation is the one you don't know you're in. Whether you are bargaining hard for a salary increase or navigating a household dispute, these tactics—grounded in FBI training —provide a psychological edge that "Never Splits the Difference". And in the end, as Voss says: "The
Instead, Voss argues that When someone says "no," they feel in control. They feel they have protected their territory. Once they say "no," the negotiation actually begins.
And in the end, as Voss says: "The most valuable person in a negotiation is the one who listens."
By calling out the "elephants in the room," you instantly diffuse the negative emotions. As Voss explains, saying the worst thing out loud takes the sting out of it and builds immediate trust.
The course emphasizes that the most dangerous negotiation is the one you don't know you're in. Whether you are bargaining hard for a salary increase or navigating a household dispute, these tactics—grounded in FBI training —provide a psychological edge that "Never Splits the Difference".