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Ensure you are using the modern Maxon App to sign in. Older tools like "Red Giant Link" or "Red Giant Application Manager" are discontinued and will not accept new credentials. red giant id and password work
If your plugins show watermarks despite being logged in, try signing out and back in to refresh the license state. Error Logs: If the app fails to log in, you can generate a MaxonErrorReport to send to technical support for review. The cursor pulsed
Bookmark this guide, share it with your team, and if you encounter a new error, refer back to the troubleshooting matrix in Part 6. Happy rendering. If your plugins show watermarks despite being logged
Instead of each artist entering individual IDs and passwords, a server holds the master license. Artists authenticate against the local server, not Maxon’s cloud.
| Step | Action | Expected Result | |------|--------|------------------| | 1 | Go to maxon.net and click “Sign In” | Login page loads | | 2 | Enter your email (Red Giant ID) and password | Successful redirect to account dashboard | | 3 | Open (desktop) | Seamless login, licenses shown | | 4 | Launch a Red Giant tool (e.g., Trapcode Particular) | No license popup errors |