Run a cleanup utility like to remove residual driver data.
This tool may only work if your dongle was originally registered on this PC. If the dongle is from another computer entirely, you will need Solution 2. Run a cleanup utility like to remove residual driver data
Your security software has "quarantined" or deleted the emulator files (like ndas.sys or sentinel.sys ). Run a cleanup utility like to remove residual driver data
This error typically triggers a "Protection Error" (often code 0x15), effectively locking you out of the diagnostic data you need. Why is this error happening? Run a cleanup utility like to remove residual driver data
If none of the above solutions work, contact Autodata support or the dongle provider's technical support team for further assistance. They may be able to provide additional troubleshooting steps or repair/replace the dongle if it's faulty.