Kepware The Installer Was Unable To Find Required Root Certificates Exclusive !!install!! -

For air-gapped systems, you must manually export certificates from an internet-connected machine and import them.

Manually select the store rather than letting Windows choose automatically . Complete the wizard and restart the Kepware installer . Alternative Command Line Method Alternative Command Line Method Still, nothing seemed to

Still, nothing seemed to work. The installer simply couldn't find the required root certificates. John was about to give up when he stumbled upon a peculiar solution. Open the dialog (Win + R), type certmgr

Open the dialog (Win + R), type certmgr.msc , and press Enter. Open the dialog (Win + R)

: The simplest fix is to connect the machine to the internet and run Windows Update . This automatically refreshes the Trusted Root Certification Authorities store .

If the error persists after these steps, check the installation logs located at C:\Program Files (x86)\Kepware\KEPServerEX\bootstrap.log for specific certificate thumbprints that are failing. You may also find detailed guidance on the PTC Support Portal regarding this specific installer failure. The Installer was unable to find required root certificates