as the summation of beliefs, behaviors, and values that support an organization’s quality objectives and satisfy stakeholder expectations. Key Components of the Standard
Whether you're a quality manager, a business leader, or a consultant, ISO 10010 provides the guidance needed to move beyond "compliance" and toward a high-performance quality mindset.
: An expert post by Mark Eydman discussing the shift from mere compliance to active commitment. NBN: Get the most out of your quality culture