: WhatsApp (via Twilio/MessageBird), Telegram, Facebook, and Twitter.
. While there isn't a single "app store" for Zammad, you can enhance it through ZPM packages native integrations automation tools zammad addons
However, no matter how powerful a core system is, every business has unique workflows. This is where come into play. While Zammad is often praised for what it includes out of the box, the ecosystem of addons—ranging from official enterprise features to community-driven plugins and custom scripts—is what allows it to scale with your business. : WhatsApp (via Twilio/MessageBird)