If your device is not recognized properly by your computer, you might need to manually install a driver. The VID and PID can be used to find compatible drivers.
The Product ID corresponds to the Chipsbank CBM2099 series of USB mass-storage controllers. More precisely, PID 198A is often associated with the CBM2099E or CBM2099S variant. Usb Device Id Vid 1e3d Pid 198a
| Error Code | Likely Cause | Solution | |------------|--------------|----------| | (Device cannot start) | Power management conflict or corrupted firmware | Uninstall device, restart, reinstall driver. Disable USB selective suspend. | | Code 28 (Drivers not installed) | Missing driver | See Part 3 above. | | Code 43 (USB device descriptor failed) | Hardware failure or short circuit | Test on another PC. If same error, the sensor is physically dead. | | Code 45 (Not connected) | Loose internal ribbon cable (on laptops) | Open laptop and reseat the fingerprint sensor cable. | If your device is not recognized properly by
are used to identify the specific controller version (e.g., CBM2199E) for repair or recovery purposes. Super User Driver and Maintenance Information More precisely, PID 198A is often associated with
: You will find this ID in many unbranded or "white-label" USB drives, including those from brands like Lenovo (OEM) or promotional "free" thumb drives.
macOS does not natively support this device; third-party USB overrides or virtual machine passthrough would be required.