Provides frameworks for monitoring telephony events, such as call state changes, agent state changes, and address monitoring (monitoring extension/DID) .
: Implementing CallObserver or TerminalObserver to listen for events like CallActive or ConnectionAlerting . avaya jtapi programmer 39-s guide
The programmer's guide details how to execute standard telephony operations: Provides frameworks for monitoring telephony events, such as
For developers working with Avaya Communication Manager (CM) and Avaya Aura® platforms, the is not merely a document—it is the authoritative blueprint for building robust, scalable, and real-time telephony applications. Whether you are monitoring agent states, controlling call flows, or logging detailed call details, mastering this guide is non-negotiable. Provides frameworks for monitoring telephony events
